Amazon Echo Show 5 Display Replacement

Written By: Zachary Buckler

Comments: 2

Difficulty

Moderate

Steps

Time Required

10 - 15 minutes

Introduction

Follow this guide to replace the Amazon Echo Show Display. The display is especially susceptible to damage because of its exposed nature.

Tools

Step 1

Power off and unplug the Amazon Echo Show 5. Failure to do so could result in injury or damage to the device.
Orient the Amazon Echo Show 5 so that the display is face down.
Use a spudger to remove the grey bottom cover.
During reassembly, adhesive needs to be applied to secure the bottom cover.

Step 2

Remove the three screws with a T6 Torx screwdriver.

Step 3

Use a spudger to release the six internal tabs lining the sides of the device.
There are fragile ribbon connectors along the side of the screen with the camera on it. So, do not stick the spudger more than a couple millimeters into the device.

Step 4

Carefully open the device by folding it open along the top edge where the camera is located.
Do not try to open the device from any other side as this would damage the ribbon connectors.

Step 5

Remove the red and black power connector connecting to the motherboard with either a prying tool or your hands.

Step 6

Disconnect the five ribbon cables connecting to the motherboard.
To disconnect the cables, use the tip of a prying tool, or your fingernail, to flip up the small locking flap. Then, you can safely pull the cable out.
Be sure to pry up the hinged flap, not the connector socket.
There is a white line on the ribbon connectors that indicates the edge of the connection area. To reinstall, insert the connector up to this white line and close the flap. If the white line is clearly visible after closing the flap, it is probably misaligned and needs to be repositioned.

Step 7

Remove the six 4 mm screws that are used to hold down the motherboard using a T6 Security Torx Screwdriver.

Step 9

Use the Philips #000 Screwdriver to remove two 4mm screws that hold down the metal bracket.
Use tweezers to remove the metal bracket by lifting it up and towards yourself.

Step 10

Use a spudger or your fingernail to remove the ribbon connector which connects the speaker housing board to the microphone board.
Ribbon connectors are very fragile, do not bend kink or bend them excessively. This will result in damage to the device.
There is a white line on the ribbon connector. During reassembly ensure that the white connector is inserted up to the white line and that the white line is not misaligned with the ribbon connector.

Step 11

Use the Philips #000 Screwdriver to remove the four 4 mm screws that attach the microphone board to the case.

Step 12

Use a tweezer to remove the microphone board from the case.

Amazing !!! I did that, and as I had no #000 screwdriver, I remounted it.
All worked fine again. Even the microphone !!! It seems that one of the flat cables wasn't correcty plugged in ;)

Marc Crabbé -

Step 13

Use tweezers to remove the camera from the display assembly.
The camera has adhesive on the ribbon connector which needs to be reapplied in order to reassemble it.
The ribbon connector attached to the camera is very fragile. Avoid bending or kinking the connector as this will cause damage to the device.

Step 14

Orient the Amazon Echo Show 5 so that the display is facing up.
Apply heat to the edges of the display using a heat gun.

Conclusion

To reassemble your device, follow these instructions in reverse order.

One comment

Are the Echo show Gen1 and Gen2 screens interchangable?

If so, if I put the gen2 camera on a Gen1 mainboard, will it automatically be better video for the other person on the other end? (if it is compatible that is)

Thanks

IFuxIt -