Introduction
If the motor is stuck this guide will help you to open the mixer and remove the motor.
Tools
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            This is what it looks like under the cover. 
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            Slide out the two buttons and the small circuit board. The buttons are only snapped in. 
 
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            The handle is fastened with a Torx T8 machine screw and a Torx T8 plastic screw. You will need a long screwdriver. 
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            Remove two Torx T8 screws. 
 
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            On newer models, the handle looks slightly different, see picture 1. 
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            Carefully press the two catches on the switch module down a little. Then pull the module inwards a little. 
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            Carefully pull the switch module out of the device. 
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            Unscrew the Torx T8 screw and the Torx T10 screw inside. 
 
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            Unclip the handle from one side. 
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            Unthread the cable, the buttons and the board. 
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            The motor ist exposed. However, it is not yet completely accessible, since the lower plastic housing part cannot yet be slid over the bell. The bell must first be removed. 
 
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            First try If the bell can be unscrewed. It is fastened with a left-hand thread, so turn it in the "wrong direction", clockwise, to loosen it. 
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            Pull on the knife to remove it 
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            If it does not come off easily, then slide the lower plastic part towards the bell and clamp the motor in a vice. Do not tighten the vice very much, the motor is sensitive. 
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            Use a long screwdriver as a lever between the bell and the shaft. Then carefully unscrew the bell. Reminder: the wrong way round, i.e. clockwise. 
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            Pay attention to the washer between the shaft and the bell, do not lose it. 
 
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            Using a Torx T15 screwdriver unscrew the two screws securing the flange of the shaft to the motor. 
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            Seperate the flange including the shaft from the motor. 
 
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            Desolder the red and the white wire. These wires are thin and delicate, don't break them. 
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            The motor remains. 
 
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To reassemble your device, follow these instructions in reverse order.