HP ProBook x360 11 G5 EE Charging Port Replacement

Written By: Michelle Pina
  • Comments: 2
HP ProBook x360 11 G5 EE Charging Port Replacement

Difficulty

Moderate

Steps

9

Time Required

15 - 25 minutes

Introduction

If your HP Probook x360 11 G5 EE laptop does not charge unless the adapter is positioned in a specific position, the charging port may need to be replaced. The charging port is important because it charges the battery to supply the power to your laptop.

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    • Remove the 4.1 mm screws with a T5 Torx screwdriver.

    • Remove the 4.1 mm screws using a JIS #0 screwdriver.

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    • Use an opening pick to pry the corners of the keyboard deck.

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    • Use an opening pick or opening tool to pry around the sides of the keyboard assembly.

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    • Lift the keyboard assembly to expose two ribbon cables.

    • Lift the two plastic tabs that hold the cables in place on the motherboard

    • Slide the ribbon cables out of each connector.

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    • Remove the keyboard assembly from the rest of the computer.

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    • Remove the four 3 mm screws from the battery with the JIS #0 screwdriver.

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    • Pry the battery up from the laptop using an opening pick.

    • Lift the battery out of its place.

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    • Remove the single 3 mm screw from the charging port using a T5 Torx screwdriver.

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    • Disconnect the charging port wire from the motherboard.

    • Remove the charging port from your device.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

Michelle Pina

Member since: 26/10/21

506 Reputation

2 comments

Hi!! I have the same model of notebook with 64 giga emmc. Is it possible installing an ssd or an hdd?

Riccardo Insolera -

I followed each and every step, and realised a little too late that my laptop is a HP ProBook x360 11 G1 -and not a G5. The G1 requires the ability to de-solder the built in charging port.

On step 6, I noticed there were 6 screws holding the battery in, not 4.
Then on step 9, I noticed that the charging port is actually soldered to the motherboard and there is no visible cable attaching it to the board which can be unhooked.

Sam T -